How long does it take for my order to ship?

We accept orders 24 hours a day, every day of the week. We ship all orders as quickly as possible with the most reliable shipping companies in the world.

All orders placed before 11 PM Central European Time (CET) on a business day will be shipped out the same day. All other orders will be shipped out the next business day. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different.

Please note that there may be processing delays in shipping during sale events and for individual products. We will inform you about your order and the estimated delivery time within 2 working days after payment of the order.

If you need to receive your package by a specific date, you can always contact Customer Service by email: info@stile-mepra.com.

Region

Delivery time

Region A - Europe

 2 – 5 working days

Region B - United States + Canada

4 – 7 working days

Region C - Listed Countries *

7 working days

Region D - All other Countries

5 – 10 working days

* Listed Countries: Argentina, Australia, Azerbaijan, Bahrain, Belarus, Brazil, Brunei, China, People's Republic of, Georgia, Iceland, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Korea, South, Kuwait, Lebanon, Malaysia, Maldives, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, New Zealand, Norway, Oman, Philippines, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, Vietnam, Taiwan, Hong Kong, Macau.

Shipping rates & delivery options

 Region

 Shipping fee

 Region A - Europe

 9,95 EUR

 Free shipping above 200 EUR

 Region B - United States + Canada 

 29 USD

 Free shipping above 200 USD

 Region C - Listed Countries

 30 EUR

 Free shipping above 200 EUR

 Region D - All other Countries

 30 EUR

 Free shipping above 200 EUR


 * Listed Countries: Argentina, Australia, Azerbaijan, Bahrain, Belarus, Brazil, Brunei, China, People's Republic of, Georgia, Iceland, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Korea, South, Kuwait, Lebanon, Malaysia, Maldives, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Morocco, New Zealand, Norway, Oman, Philippines, Qatar, Russia, Saudi Arabia, Serbia, Singapore, South Africa, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, Vietnam, Taiwan, Hong Kong, Macau.

For shipments to countries in region A and B customs duty and VAT are paid by STILE.

Customer service

Personal advice

Our products are not standard, so neither is our advice. Depending on your demands and wishes we will personalize your products exactly the way you want them. Mepra products with your personal touch!

Lifetime warranty

Because of the way we design, build and test our products, we are confident that we make products that are the very best. If you have any problem with our products? We will solve it the best way we can.

Support to customers

Customer Service has been a top priority for us since we started in 1947 and it will always be our top priority. Get support from real, live people by phone, email or live text chat. We will help you with all of your questions.

In your own language

We speak our languages, because we deliver Mepra products all over the world. We can communicate with you in your own language. Just let us know how what we can do for you, our support team is available.